Buyer terms.

Second Spring is a trading name of MAW Enterprise Ltd (company number 13810620), whose registered office is International House, 101 Kings Cross Road, London, WC1X 9LP. Contact: hello@2ndspring.co.uk.

These terms cover two kinds of listing:

• Second Spring stock. Second Spring is the seller (the trader). The contract is with Second Spring. You pay Second Spring.
• Sold by a named business, or by a private seller. The named seller is the seller. Second Spring is an intermediary: we introduce the parties, show the listing, take payment through Stripe, and run the handover. We are not the seller of those goods.

Before you pay, the listing tells you which of those applies, who the seller is, and what our role is. A private seller's personal name is not used on public listings.

Sales are open to consumers and to business buyers. Section 4 applies to consumers and section 5 to business buyers.

1. How you buy

Buy now opens Stripe's secure checkout, reached from 2ndspring.co.uk. Before you pay you agree to the collection terms on the listing and to these terms. You pay in full by card at checkout, before collection or delivery.

• Stock is limited. Each listing shows how many items are left. You can only buy what we have. One bed per checkout. For more, email us at hello@2ndspring.co.uk. If a payment is ever taken for an item that has already sold, we tell you and refund that payment in full, promptly and in any case within 14 days.
• Collection. You collect from the location on the listing at an agreed time.
• Delivery. Delivery figures on a listing are estimates. We confirm a delivery price in writing before you pay for delivery. If a confirmed price later rises, you may cancel for a full refund. Delivery guide prices, from Wandsworth, per delivery:

  Delivery from Wandsworth, per delivery. Guide prices: weekday, two-person, ground floor, confirmed at booking.

  Area	1 bed	2 to 3 beds	4 to 6 beds	7 or more
  London and the M25	£225	£300	£425	On request
  South East, up to about 80 miles	£325	£425	£550	On request
  80 to 200 miles	£450	£525	£575	On request
  200+ miles and mainland Scotland	£650	£800	£950	On request

  Stairs, narrow access, evening or weekend slots, waiting time and the London congestion charge are quoted at booking. Islands and Northern Ireland: on request. Collection from Wandsworth costs nothing. The price we confirm in writing at booking is the one you pay.
• Late cancellation or rebooking of a van. Couriers only let us cancel or move a booked van free of charge up to a cut-off (for example, 48 hours before). If you ask us to cancel or move a delivery or collection inside that window and the courier will not cancel it, you pay the courier's actual charge, at cost, with no mark-up. We show you the courier's charge. If we get better courier terms later, we pass them on. This does not affect a consumer's right to cancel the purchase in section 4.

No VAT is charged unless and until we tell you otherwise in writing.

2. Used equipment

These goods are used unless a listing says they are brand new. There is no manufacturer's warranty unless the listing says so. You decide from the listing, the photographs, the video and the handover whether the item suits you.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or under the Consumer Protection Act 1987, or the seller's duty to have the right to sell the goods. Consumers also keep the right to cancel described below.

The Used equipment notice (version A for consumers, version B for business buyers, both set out in the schedule below, and the long notice at /used-equipment/) forms part of these terms when it is shown to you.

3. Inspection and handover

You, or your representative, inspect the items with the seller (or with us, on Second Spring stock) at collection or delivery. Together you complete the handover note: a condition checklist, notes, photographs and both signatures. If the items are not as described, you can refuse to take them and refuse to sign, and we refund what you paid for them in full. Signing the handover note does not affect your legal rights, and does not take away a consumer's right to cancel.

4. Consumers: 14-day cancellation

You are a consumer if you are an individual buying wholly or mainly for purposes outside your trade, business, craft or profession. Your actual circumstances decide your rights; a checkbox does not remove them.

If you are a consumer, you can cancel until 14 days after the day you, or someone you name (other than a carrier), receive the items, without giving a reason. Tell us (and, on a third-party listing, the seller) with a clear statement, for example by email to hello@2ndspring.co.uk. You may use the model cancellation form below, but you do not have to.

If the information we must give you before you are bound is missing, that 14-day period can be extended under the Consumer Contracts Regulations 2013, regulation 31, until the information is given, up to a year.

If you cancel, you are refunded what you paid, including any standard delivery charge, within 14 days of the items coming back or of evidence that you have sent them back, whichever is earlier. Unless we have said the seller will pay, you pay the direct cost of returning bulky items; we will give you an estimate before you pay. You are only responsible for any loss in value caused by handling the items more than needed to check them.

Consumers pay no cancellation fee and no no-show fee to us. The only exception is the courier's actual charge for a van you ask us to cancel or move inside the courier's cut-off, described in section 1, and only where the law allows it.

Inspection at handover does not take this 14-day right away. The cancellation period runs from the day you receive the items.

5. Business buyers

If you buy wholly or mainly in the course of a business, you tell us so before you pay. Version B of the Used equipment notice applies. Business buyers don't have the 14-day cancellation right in section 4. You still have any rights that cannot be excluded by law, including for death or personal injury caused by negligence, fraud, and the Consumer Protection Act 1987.

6. Private sellers

Where the listing is sold by a private seller, your rights against that seller are narrower than against a trader: the goods must be as described, and the seller must have the right to sell them. Second Spring remains an intermediary, not the seller, unless the listing is Second Spring stock.

7. Offers

An offer does not reserve an item until it is accepted and you complete payment. Quantity and availability are checked again at that point.

8. Questions and problems

If something is wrong, contact us first at hello@2ndspring.co.uk and we will put it right in line with your legal rights.

9. Your data

MAW Enterprise Ltd is the data controller for personal data collected through this website and in connection with your purchase. Our privacy note explains what we collect, why, and how long we keep it.

Schedule: Used equipment notice

Version A (listings and consumer purchases). Used equipment. Used, with no manufacturer's warranty unless the listing says so. You decide from the listing and video whether it suits you. Before anyone uses it, have it serviced by a competent technician, and replace the springs on the maker's schedule (straight away if their age is unknown). The seller is not responsible for faults pointed out before you bought, or for misuse or wear after handover. Your legal rights are unaffected, and nothing limits liability for death or personal injury caused by negligence.

On a private-seller listing this is added: Sold by a private individual, not a business. You have fewer legal rights than when buying from a business: it must be as described and the seller must have the right to sell it, but otherwise it is sold as seen.

On a Parts or repair only listing this is added: For parts or repair only. Not safe to use as it is. A competent technician must repair it and confirm it is safe before anyone uses it. Sold to business buyers only.

Version B (business buyers). Used equipment, business sale. Sold as seen and as described in the listing, with no manufacturer's warranty unless stated. You must have it serviced by a competent technician, with the springs replaced on the maker's schedule, before it is used. Apart from the listing description, faults the seller knew of and did not disclose, and the seller's right to sell, neither the seller nor Second Spring is liable for loss or damage caused by the equipment itself. This never limits liability for death or personal injury caused by negligence, for fraud, or under the Consumer Protection Act 1987.

Long version. The full notice is at /used-equipment/.

Model cancellation form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Second Spring (MAW Enterprise Ltd), International House, 101 Kings Cross Road, London, WC1X 9LP, hello@2ndspring.co.uk (on a third-party listing, also the seller named on your order confirmation)

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods: ____

Ordered on [*] ____ / received on [*] ____

Name of consumer(s): ____

Address of consumer(s): ____

Signature of consumer(s) (only if this form is sent on paper): ____

Date: ____

[*] Delete as appropriate.

Last updated: 11 November 2026.